These Terms of Use (the “Terms”) govern your access to and use of the website located at glassfrog.co (the “Site”), operated by Glass Frog LLC (“Glass Frog,” “we,” “our,” or “us”). By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, do not use the Site.
These Terms govern only your use of the Site. They do not govern the engagement of Glass Frog as a service provider — that relationship is governed by a separate Master Services Agreement (“MSA”) executed between Glass Frog and the client.
§ 01Eligibility
You must be at least 18 years old and capable of entering into a binding contract to use the Site. By using the Site, you represent that you meet these requirements.
§ 02Permitted use
You may use the Site for lawful purposes related to learning about Glass Frog’s services, contacting us, and engaging with content we publish. You may view, print, and download materials from the Site for your own reference and internal business evaluation, provided you do not modify them or remove any proprietary notices.
§ 03Prohibited use
You agree not to:
- Use the Site in any way that violates applicable law or regulation
- Attempt to gain unauthorized access to the Site, our systems, or any account or data not belonging to you
- Probe, scan, or test the vulnerability of the Site or circumvent any security or authentication measures
- Use any automated means (including bots, scrapers, or crawlers) to access, copy, or harvest content from the Site, except for legitimate search engine indexing consistent with our robots.txt directives
- Reverse-engineer, decompile, or otherwise attempt to extract source code or underlying logic from the Site
- Introduce viruses, malware, or any other harmful code
- Impersonate any person or entity, or misrepresent your affiliation with any person or entity
- Use the Site to transmit unsolicited communications, advertising, or other commercial content
- Use the Site or its content to train artificial intelligence or machine learning models without our express written permission
- Frame, embed, or mirror any portion of the Site without our prior written consent
- Use the Site in any manner that could disable, overburden, damage, or impair its operation
§ 04Intellectual property
4.1 Glass Frog content
The Site and all content on it — including text, graphics, logos, images, video, audio, code, and the overall look and feel — are owned by Glass Frog or its licensors and are protected by United States and international copyright, trademark, and other intellectual property laws. The “Glass Frog” name and logo are trademarks of Glass Frog LLC.
Nothing in these Terms grants you any right or license to use any Glass Frog trademark, logo, or proprietary content beyond the limited permissions in Section 2.
4.2 Client and third-party marks
The Site may reference or display the names, logos, or marks of our clients and partners. These marks remain the property of their respective owners and are used with permission or under fair use principles. No endorsement, sponsorship, or affiliation is implied beyond what is expressly stated.
4.3 Feedback
If you submit suggestions, ideas, or feedback about the Site or our services, you grant Glass Frog a non-exclusive, royalty-free, perpetual, irrevocable, worldwide license to use, modify, and incorporate that feedback for any purpose, without obligation to you.
§ 05User submissions
When you submit information through forms, scheduling tools, or other interactive features on the Site, you represent that:
- The information is accurate and provided voluntarily
- You have the authority to submit the information on behalf of any company or individual identified
- The submission does not violate the rights of any third party
We handle submitted information in accordance with our Privacy Policy.
§ 06Third-party services and links
The Site integrates with and links to third-party services, including but not limited to scheduling tools, form processors, advertising platforms, and analytics providers. We are not responsible for the content, accuracy, availability, or practices of any third-party service, and your use of those services is governed by their own terms and privacy policies.
§ 07Disclaimers
The Site and all content are provided on an “as is” and “as available” basis. To the fullest extent permitted by law, Glass Frog disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, and accuracy of information.
We do not warrant that the Site will be uninterrupted, secure, or error-free, that defects will be corrected, or that the Site or its servers are free of viruses or other harmful components.
Information published on the Site — including case studies, performance figures, benchmarks, and industry commentary — is provided for general informational purposes only. Past performance is not indicative of future results. Marketing outcomes depend on many factors specific to each client engagement, and no specific result is promised by use of the Site or by reading our published content.
§ 08Limitation of liability
To the fullest extent permitted by law, Glass Frog, its officers, employees, contractors, and agents will not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages — including loss of profits, revenue, data, goodwill, or business opportunity — arising from or related to your use of the Site, even if Glass Frog has been advised of the possibility of such damages.
Glass Frog’s total cumulative liability arising from or related to these Terms or your use of the Site will not exceed one hundred U.S. dollars ($100.00).
This limitation does not apply to liability arising from gross negligence, willful misconduct, or any liability that cannot be limited under applicable law. Liabilities arising from a client engagement under an executed MSA are governed by that agreement, not these Terms.
§ 09Indemnification
You agree to indemnify, defend, and hold harmless Glass Frog and its officers, employees, contractors, and agents from any claims, damages, liabilities, costs, or expenses (including reasonable attorneys’ fees) arising from:
- Your violation of these Terms
- Your violation of any applicable law or the rights of any third party
- Your misuse of the Site
§ 10Governing law and venue
These Terms are governed by the laws of the State of Georgia, without regard to its conflict-of-laws principles. Any dispute not subject to arbitration under Section 11 will be brought exclusively in the state or federal courts located in Fulton County, Georgia, and you consent to the personal jurisdiction of those courts.
§ 11Dispute resolution and arbitration
11.1 Informal resolution
Before filing a claim, you agree to contact us at legal@glassfrog.co and attempt in good faith to resolve the dispute informally for at least 30 days.
11.2 Binding arbitration
If informal resolution fails, any dispute arising from or related to these Terms or your use of the Site will be resolved by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules. The arbitration will take place in Atlanta, Georgia, before a single arbitrator. Judgment on the award may be entered in any court of competent jurisdiction.
11.3 Carve-outs
Notwithstanding Section 11.2, either party may bring an action in court for: (a) intellectual property infringement; (b) injunctive or other equitable relief; or (c) small claims, where eligible.
11.4 Class action waiver
You agree to bring claims only in your individual capacity and not as a plaintiff or class member in any class, collective, or representative proceeding. The arbitrator may not consolidate claims or preside over any form of representative proceeding.
§ 12Termination
We may suspend or terminate your access to the Site at any time, with or without notice, for any reason, including violation of these Terms. The provisions of these Terms that by their nature should survive termination — including Sections 4, 7, 8, 9, 10, 11, and 13 — will survive.
§ 13Changes to these Terms
We may update these Terms from time to time. The “Last Updated” date at the top reflects the most recent revision. Material changes will be communicated through the Site. Your continued use of the Site after changes take effect constitutes acceptance of the updated Terms.
§ 14Miscellaneous
- Entire agreement — These Terms, together with our Privacy Policy, constitute the entire agreement between you and Glass Frog regarding your use of the Site.
- Severability — If any provision is held unenforceable, the remaining provisions will remain in full force.
- No waiver — Our failure to enforce any right or provision is not a waiver of that right or provision.
- Assignment — You may not assign these Terms without our prior written consent. We may assign these Terms freely.
- No agency — Nothing in these Terms creates a partnership, joint venture, employment, or agency relationship between you and Glass Frog.